What Our Partners Say
We treat every customer as a partner in a collaborative process as we work to understand and meet their project’s individual needs. In 2022, we launched our Net Promoter Score (NPS) to capture partner feedback following every completed project to help us drive continuous improvements. Since then, we’ve captured feedback covering the quality of our service and products from initial consultation to installation in over 100 completed projects, resulting in an NPS of +90 with our partners being either ‘likely’ or ‘very likely’ to recommend Kingsway Group.
Testimonials
Past Projects
Pontiac General Hospital, Michigan
Adult Psychiatric UnitThe full renovation of the 6th Floor South Wing, of the Adult Psychiatric and Behavioral Health Unit at Pontiac General Hospital included Kingsway Group’s SWITCH Anti-Barricade Doors and SOLO Single Action Doors.
Read case studyThe University of Maryland Medical Center
Acute Psychiatric UnitThe child and adolescent psychiatry department at The University of Maryland Medical Center, Baltimore, supports those who require acute psychiatric hospitalization.
Read case studyKimmeridge Court Eating Disorder Unit
Eating Disorder UnitKingsway Group worked with Dorset HealthCare University NHS Foundation Trust to provide bespoke anti-ligature and anti-barricade solutions to the new build Eating Disorder Unit, Kimmeridge Court.
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