How We Work

We strive to provide meaningful support to our partners that goes beyond the products we offer. From large complex new builds to refurbishment projects, our philosophy of ‘Define, Design and Deliver’ ensures we provide the best possible risk-reducing solutions for your project’s unique requirements.

Through our years of experience working with behavioral health and private partners, we have developed an in-depth knowledge of the complexities faced in behavioral health and other challenging environments. We offer expert guidance while engaging and consulting with key project stakeholders throughout the process to ensure the specific requirements of your project are met. It’s one of the reasons so many partners have trusted Kingsway Group to deliver door projects in their specialist environments.

Define

On making an enquiry with us, a Kingsway Group Project Consultant will work with you to understand and define the key objectives of your project. Your Project Consultant will provide advice and support on product selection based on our years of experience in supporting challenging environments and different patient groups.

Design

Your project begins to come to life as we work with all the key stakeholders to ensure a joined-up design. A Kingsway Group Project Manager will be assigned to your project, guiding it as it develops to ensure the smoothest possible process. If the project requirements have changed, we are flexible to developing the perfect solution.

Deliver

This is where we make it happen. Your custom solutions are manufactured in our state-of-the-art production facility to our exacting standards, ensuring strict project scheduling for on-time delivery and installation. Beyond project completion, we remain present to offer support where needed.

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What Our Partners Say

“The whole experience, from start to finish, was effortless. For a Project Manager, this level of service makes our life so much easier. Thank you Kingsway.”

Nik Rawlings Derbyshire Healthcare NHS Foundation Trust

“The level of engagement from Kingsway has been excellent, with a collaborative approach to working with the key stakeholders within clinical and non-clinical teams to provide a structured approach to problem solving, client liaison, communication and after sales care that is considered to be exemplary.”

Lesley Anne Davison Lancashire and South Cumbria NHS Foundation Trust

“Kingsway were the preferred nominated door supplier for Greater Manchester MH NHS FT, having formed a successful partnership over many years providing high quality, secure, and robust doors for some of the most challenging mental health environments. We found working with Kingsway and their approach to the project as professional and pro-active, this also continued through to the procurement and supply of the doors to the main contractor on site.”

Mark Cowpland Gilling Dod Architects

“I will definitely be recommending Kingsway to my colleagues in the event that they require any doors. Mark Tilbrook, your head of sales, has been both a great source of assistance and very informative. It’s been refreshing to deal with a company rep who is always available at the end of a phone to answer my questions and queries. Well done to him. I have already come back to Kingsway Group to place a 2nd wave of orders.”

Michelle Dhyll Whittington Health NHS Trust

“I was very impressed with everyone involved. I can see why they are a preferred supplier to many different organisations.”

Paul Lewis Westmade

“All departments at Kingsway Group, from site survey through production line to final installation, offer the highest service level with very good time keeping.”

Rafal Kowalski Cygnet Hospital Beckton

“I was very happy with the customer service received as well as the quality of the works. It was on time as promised, and Michael managed the installation very well. The product quality is good as usual and I’m very happy with the way it looks. The lead times were also less than normal which I think is a plus.”

Vjosa Bytyqi Camden and Islington NHS Foundation Trust

The best ideas start as conversations

Get in touch with us to find out how we can work with you on your next idea and project.

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