How We Work

We strive to provide meaningful support to our partners that goes beyond the products we offer. From large complex new builds to refurbishment projects, our philosophy of ‘Define, Design and Deliver’ ensures we provide the best possible risk-reducing solutions for your project’s unique requirements.

Through our years of experience working with NHS Trusts and private partners, we have developed an in-depth knowledge of the complexities faced within mental health and other challenging environments. We offer expert guidance whilst engaging and consulting with key project stakeholders throughout the process to ensure the specific requirements of your project are met. It’s one of the reasons so many partners have trusted Kingsway Group to deliver complete door projects in their specialist environments.

Our Proven Process

Define

On making an enquiry with us, a Kingsway Group Project Consultant will work with you to understand and define the key objectives of your project. Your Project Consultant will provide advice and support on product selection based on our years of experience in supporting challenging environments and different service user groups.

Design

Your project begins to come to life as we work with all the key stakeholders to ensure a joined-up design. A Kingsway Group Project Manager will be assigned to your project, guiding it as it develops to ensure the smoothest possible process. If the project requirements have changed, we are flexible to developing the perfect solution.

Deliver

This is where we make it happen. Your bespoke solutions are manufactured in our state-of-the-art production facility to our exacting standards, ensuring strict project scheduling for on-time delivery and installation. Beyond project completion, we remain present to offer support where needed.

Certified Fire-Door Installation

When it comes to installation, it’s important you have the right team on hand to ensure things are fitted correctly the first time. We’ve now expanded on our 3-step process of Define, Design and Deliver to include two additional crucial steps; Install and Maintain.

In addition to being a certificated fire-door manufacturer by BM Trada Q-Mark scheme, we’re also a certificated installer of specialist fire-rated Complete Door Systems (learn more about what makes a ‘Complete Door System’ different). Our highly-skilled installation team are sensitive to the ever-changing complexities of new-build projects, refurbishments and live settings.

Learn more about our Installation

SafeCheck Maintenance

The Code of Practice for Fire Door Assemblies BS 8214:2008 recommends that door leaves and frames are checked at six monthly intervals for superficial damage, structural damage, and excessive bowing or deformation. There are then the additional ligature risks that arise from damaged or defective hardware to consider, along with the operationality of critical components such as the anti-barricade devices or the door ligature monitor if one is present.

With SafeCheck, an employee of Kingsway Group certificated to the BM Trada Q-Mark Maintenance Scheme will visit your facility bi-annually, undertaking an extensive 22-point inspection of your products to ensure optimal performance, compliance, and, where necessary, highlight any issues that need to be addressed.

Learn more about SafeCheck

Browse Our Product Range

Anti-Ligature Vision Panels

Browse products

Complete Door Systems

Browse products

Technology Products

Browse products

What Our Partners Say

“The whole experience, from start to finish, was effortless. For a Project Manager, this level of service makes our life so much easier. Thank you Kingsway.”

Nik Rawlings Derbyshire Healthcare NHS Foundation Trust

“The level of engagement from Kingsway has been excellent, with a collaborative approach to working with the key stakeholders within clinical and non-clinical teams to provide a structured approach to problem solving, client liaison, communication and after sales care that is considered to be exemplary.”

Lesley Anne Davison Lancashire and South Cumbria NHS Foundation Trust

“Kingsway were the preferred nominated door supplier for Greater Manchester MH NHS FT, having formed a successful partnership over many years providing high quality, secure, and robust doors for some of the most challenging mental health environments. We found working with Kingsway and their approach to the project as professional and pro-active, this also continued through to the procurement and supply of the doors to the main contractor on site.”

Mark Cowpland Gilling Dod Architects

“I will definitely be recommending Kingsway to my colleagues in the event that they require any doors. Mark Tilbrook, your head of sales, has been both a great source of assistance and very informative. It’s been refreshing to deal with a company rep who is always available at the end of a phone to answer my questions and queries. Well done to him. I have already come back to Kingsway Group to place a 2nd wave of orders.”

Whittington Health NHS Trust

“I was very impressed with everyone involved. I can see why they are a preferred supplier to many different organisations.”

Paul Lewis Westmade

“All departments at Kingsway Group, from site survey through production line to final installation, offer the highest service level with very good time keeping.”

Rafal Kowalski Cygnet Hospital Beckton

“I was very happy with the customer service received as well as the quality of the works. It was on time as promised, and Michael managed the installation very well. The product quality is good as usual and I’m very happy with the way it looks. The lead times were also less than normal which I think is a plus.”

Vjosa Bytyqi Camden and Islington NHS Foundation Trust

The best ideas start as conversations

Get in touch with us to find out how we can work with you on your next idea and project.

Start a conversation